Booking & Cancellation Policy
All reservations require a credit card guarantee at time of booking. If you'll be redeeming a Gift Certificate, please note that in your reservation.
Appointment Confirmation
• All appointments must be confirmed in advance to secure your session.
Deposits
• A 50% deposit is required for all bookings.
• For group reservations (3–4 people), a higher deposit may be required.
• Deposits are non-refundable if the appointment is canceled with less than 12 hours’ notice.
Cancellations & No-Shows
• Cancellations require at least 12 hours’ notice.
• Evening cancellations for next-morning appointments will be considered last-minute, as there is not enough time to accommodate another client.
• No-shows will be charged the full service fee.
Late Arrivals
• Each appointment is reserved exclusively with one of our professional therapists.
• Please arrive on time, as therapists may have back-to-back clients.
• Late arrivals may shorten your session, while the full service fee will still apply.
We sincerely appreciate your kind understanding and cooperation. Your support allows us to manage our schedule efficiently and continue providing the highest level of service to all of our valued clients.
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